Privacy & Data Protection

Thomas Cook understands and respects the importance of your privacy. When you browse this brochure request web site, we do not collect personal information about you. The only way we will get any kind of personal information is when you provide it to us by completing a brochure request form.

Your details may be passed to countries outside of the UK and the European Economic Area in order to process and arrange for the products and services you request. When you submit your request to us you agree that we may use and transfer your personal information in this manner. Any requests submitted to us via the Internet will not be totally secure. We will use all reasonable endeavours to protect your personal data but we cannot guarantee security of information transmitted over the Internet and any transmission is at your own risk.

The contact details you provide to us may be used for the purpose of providing you with information or offers from companies within the Thomas Cook group. We will not send you marketing offers by e-mail or SMS unless you are an existing customer and we are offering you goods or services that are similar to those you have previously bought from us, or you have consented to receive marketing offers by these methods.

If you wish to tell us that you do not want to receive marketing offers, please follow the opt-out instructions that will appear on any page where we ask you to complete a brochure request form. Alternatively, you can write at any time to: Senior Manager Data Management & Analysis, Customer Knowledge Dept., Thomas Cook Group UK Limited, The Thomas Cook Business Park, Unit 18 Coningsby Road, Peterborough, PE3 8SB.

In accordance with the Data Protection Act 1998, you can make a subject access request for a copy of any personal data that we hold that relates to you. Data subject access requests must be made in writing and be sent to: The Company Secretary, Thomas Cook Group UK Ltd, UK Legal Department, The Thomas Cook Business Park, Unit 17 Coningsby Road, Peterborough, PE3 8SB. A charge of £10 may be made for each such request.

Thomas Cook accepts no responsibility for the content or the privacy policies of other web sites to which this Site may link.